Privacy policy

Last updated: November 15, 2025

This Privacy Policy describes how Arentee ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on this page and revise the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Personal Information We Collect

When we use the term "personal information" we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with the Services:

Information You Provide Directly:

Contact details including your name, address, phone number, and email
Billing and shipping addresses
Payment information including credit card, debit card, and financial account details
Account information including your username, password, and preferences
Transaction information including items you view, add to cart, purchase, return, or exchange
Communications with us including customer support inquiries

Information Collected Automatically:

Device information including your browser type, operating system, IP address, and unique device identifiers
Usage information including how you interact with and navigate the Services
Information collected through cookies and similar tracking technologies

Information From Third Parties:

We may receive information from service providers, partners, and other third parties who help us operate the Services.

How We Use Your Personal Information

We use your personal information for the following purposes:

To Provide and Improve the Services: Processing your orders and payments, fulfilling shipments, facilitating returns and exchanges, managing your account, remembering your preferences, and creating a personalized shopping experience.

For Marketing and Advertising: Sending you promotional communications by email or text message and showing you relevant advertisements. You can opt out of marketing emails at any time using the unsubscribe link in our emails.

For Security and Fraud Prevention: Authenticating your account, providing a secure payment experience, detecting and preventing fraudulent or illegal activity, and protecting our Services and users.

To Communicate With You: Providing customer support, responding to your inquiries, and sending important notices about your account or orders.

For Legal Purposes: Complying with applicable laws, responding to legal requests, enforcing our terms and policies, and protecting our rights.

How We Disclose Personal Information

We may share your personal information in the following circumstances:

With Service Providers: We work with vendors and third parties who perform services on our behalf including payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

With Business Partners: We may share information with marketing partners to provide relevant advertising. You can opt out of targeted advertising through your browser settings or by contacting us.

With Shopify: Our Services are hosted by Shopify which collects and processes personal information to provide and improve the Services. To learn more about how Shopify handles your data visit their Consumer Privacy Policy at privacy.shopify.com.

For Legal Reasons: We may disclose information to comply with legal obligations, respond to lawful requests from government authorities, enforce our policies, or protect our rights and the rights of others.

Business Transactions: In connection with a merger, acquisition, bankruptcy, or sale of assets your information may be transferred as part of that transaction.

We do not sell your personal information. We do not share sensitive personal information without your consent.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze site traffic, and personalize content. You can control cookies through your browser settings but disabling them may affect some functionality of the Services.

Third Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third party sites you visit.

Children's Data

Our Services are not intended for children and we do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with their personal information please contact us and we will take steps to delete it.

Security and Data Retention

We implement security measures to protect your personal information but no method of transmission or storage is completely secure. We cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain your account, provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live you may have the following rights regarding your personal information:

Right to Access: Request access to the personal information we hold about you
Right to Delete: Request that we delete your personal information
Right to Correct: Request that we correct inaccurate information
Right to Portability: Request a copy of your data in a portable format
Right to Opt Out: Opt out of targeted advertising and marketing communications
Right to Withdraw Consent: Where we rely on consent you may withdraw it at any time

To exercise any of these rights please contact us using the information below. We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law.

We will not discriminate against you for exercising your privacy rights.

European Union and United Kingdom Residents

If you reside in the EU or UK you have additional rights under GDPR including the right to object to processing and restrict processing of your personal information. You also have the right to lodge a complaint with your local data protection authority.

If we transfer your personal information outside the EEA or UK we rely on recognized transfer mechanisms such as Standard Contractual Clauses to ensure appropriate safeguards are in place.

International Transfers

Your personal information may be transferred to, stored, and processed in countries other than your country of residence. By using our Services you consent to such transfers subject to the safeguards described in this Privacy Policy.

Complaints

If you have concerns about how we handle your personal information please contact us first. We will work to resolve your complaint. Depending on where you live you may also have the right to lodge a complaint with your local data protection authority.